About Us

We at Brooklyn Furniture Store have been furnishing New York City homes since June of 1991.
Whether it's a mansion in the suburbs or a tiny studio apartment, we've got your solution. We select the finest manufacturers to produce the best possible products. All of our products are quality tested prior to packaging to ensure superior quality. The futon frames, platform beds and loft beds are all made of solid wood not pressed wood. We have designers working round the clock to design new innnovative merchandise to keep up with the market trends.
The futon matresses we sell are all made of the finest quality cotton batting and high density foam combination made by reputable manufacturers like GoldBond and Fibre Processing.

Shop with confidence at FUTON STORE NYC. All the products we sell are warranteed.
Thank you for your patronage.

Phone:
(917) 284-4801

Email:
info@futonstorenyc.com

Hours of Operations:
Monday through Friday 10:30 am - 7:30 pm EST
Saturday and Sunday 11:00 am - 7:30 pm EST

Shipping
www.futonstorenyc.com offers professional delivery and installation services at a low delivery fee which includes handling and installation of the merchandise at customers home. We Ship within the continental United States by FedEx, UPS,. FutonstoreNYC New York City Furniture Store do not collect sales tax out of New York state. Shipping is FREE within Manhattan, Brooklyn, Queens, Bronx and Staten Island.

Exchange Policy
If you are not 100% satisfied with your item, you have 10 days to return the item to www.futonstorenyc.com in new condition and original packaging. You, the customer, are responsible for return shipping. Once the merchandise is received at our warehouse and inspected, we will refund the purchase price (not including shipping) less a 20% re-stocking fee. Your credit will be processed within 1 week.

We will not charge a fee on canceled orders that have not been processed! We normally process all orders within 24 hrs.

It is important that you inspect the furniture for damages upon delivery, if an item is found defective, we will repair or replace it at no cost to you, If the damage is found after the delivery service leaves, we can still repair or replace that item but we will charge you for the delivery service.

Mattresses are not returnable once removed from plastic bag. Mattresses that have never been removed from original bag can be returned up to 7 days after date of delivery. There is a 20% restocking fee that will apply for any new returned mattress.

Special Order products are subject to a 50% charge

If due to arrangements of your home it is difficult to maneuver a piece of furniture in narrow halls, doorways, stairwells, etc…we cannot be responsible for damage to the furniture, floors, or walls. We cannot be held responsible if your order does not fit into your home. You cannot refuse or return your order for this reason. If you have purchased from us a special assembly package, all the furniture must be inspected immediately upon assembly completion for damage. Only at this time can a damage claim be filed.

It is solely the responsibility of the customer to transport returned merchandise to the store. We can arrange a delivery service to pickup merchandise that needs to be returned or exchanged for an additional fee which is paid directly to the delivery service.